Client Delivery Intern: Drive Process Improvements

ICE; Jacksonville (FL); On-site; USD 20,000 - 27,000; Full time

Job summary

ICE invites motivated undergraduates to join our Internship Program in Jacksonville, FL. You will support the Client Delivery team, shadow experienced colleagues, and help document and improve processes while gaining exposure to financial services, technology, and mortgage industries.

Two schedule options are offered (May–Aug and Jun–Aug). Interns must work full-time, five days a week, at the Jacksonville office for the duration. ICE is an Equal Opportunity Employer committed to inclusive hiring.

Qualifications

• Must be currently pursuing a Bachelor's degree (Information Systems, Business, Computer Science, Finance, or related field) and be at least advancing to the junior year of study.
• Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions.
• Strong written and verbal communication skills, detail-oriented, and organized enough to support multiple tasks at once.

Responsibilities

• Shadow Client Delivery team members to understand key team deliverables
• Help maintain process documentation with applicable updates, and review existing processes to identify potential improvements
• Assist in monitoring key data elements to support Client Delivery success
• Triage incoming internal inquiries around Client Delivery processes, with support from the Client Delivery Manager
• Perform additional duties and contribute to projects as assigned

Skills

Analytical mindset

Written communication

Verbal communication

Detail-oriented

Organized

Education

Bachelor's degree student

Job description

ICE invites motivated undergraduates to join our Internship Program in Jacksonville, FL. You will support the Client Delivery team, shadow experienced colleagues, and help document and improve processes while gaining exposure to financial services, technology, and mortgage industries.

Two schedule options are offered (May–Aug and Jun–Aug). Interns must work full-time, five days a week, at the Jacksonville office for the duration. ICE is an Equal Opportunity Employer committed to inclusive hiring.