Client Onboarding & Sales Specialist

Virtualite Business Process Outsourcing Services; Indianapolis (IN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Virtualite is seeking a sales onboarding consultant in Indianapolis to guide new clients through onboarding, present services, and close agreements. You’ll work with leads, set expectations, and ensure smooth activation of accounts.

Ideal candidates have strong closing and communication skills and can manage multiple client conversations. Experience in BPO, SaaS, or professional services is a plus, with a collaborative, growth-oriented culture.

Qualifications

• Experience in sales, onboarding, or client-facing roles is a plus.
• Strong closing, communication, and follow-up skills.
• Ability to build confidence and trust with prospective clients.
• Organized, detail-oriented, and able to manage multiple client conversations.
• Experience in BPO, SaaS, or professional services is a plus.

Responsibilities

• Lead onboarding conversations to confirm service scope, expectations, and timelines.
• Present Virtualite’s services & solutions and close new client agreements.
• Guide new clients through the onboarding and activation process.
• Identify early expansion or upsell opportunities during onboarding.
• Maintain accurate records of opportunities, conversions, and onboarding status in CRM tools.
• Collaborate closely with internal teams to support long-term client success.

Skills

Sales

Onboarding

Client communication

CRM software

Organization

Tools

CRM software

Job description

Virtualite is seeking a sales onboarding consultant in Indianapolis to guide new clients through onboarding, present services, and close agreements. You’ll work with leads, set expectations, and ensure smooth activation of accounts.

Ideal candidates have strong closing and communication skills and can manage multiple client conversations. Experience in BPO, SaaS, or professional services is a plus, with a collaborative, growth-oriented culture.