Client Onboarding & Documentation Specialist — Hybrid

Citigroup Inc.; United States; Hybrid; USD 56,000 - 88,000; Full time

Job summary

Citigroup Inc. in London is seeking an energetic Client Onboard Analyst to support account opening and maintenance records, credit packs, and related documentation within Wealth Operations, ADU.

You will verify, review, and process documents, manage risk controls, and coordinate with Front Office, Legal, and Credit teams to ensure accuracy and timely delivery. The role emphasizes adherence to regulatory guidelines, policy controls, and continuous improvement through cross-functional

Qualifications

• Bachelor’s degree or equivalent university-level qualification.
• Entry to early-career level within Financial Services, Banking Operations, Wealth Management, Legal Administration, or Loan Operations.
• Citi London role with hybrid working model (up to 2 days at home per week).

Responsibilities

• Reviews, authenticates, and processes account maintenance records, signature verifications, collateral agreements, and system updates per standards.
• Manages day-to-day account maintenance and documentation processing, including in-process, pended, and exception activities.
• Supports UK banking, cheque processing, clearing, and multi-currency payment operations with Front Office coordination.
• Monitors risk controls, regulatory guidelines, and MCA standards to ensure audit readiness.
• Collaborates with Front Office, Credit Underwriters, Legal Partners, Cash Operations, and Custody Services.
• Identifies root causes of document deficiencies and recommends procedural improvements.

Skills

Attention to Detail

Analytical Thinking

Regulatory & Risk Awareness

Collaboration & Interpersonal Skills

Communication & Stakeholder Management

Drive, Resilience & Adaptability

Organization & Time Management

Technical & Digital Proficiency

Digital / AI Awareness

Education

Bachelor's degree or equivalent university-level qualification

Tools

Microsoft Office

SharePoint

Job description

Citigroup Inc. in London is seeking an energetic Client Onboard Analyst to support account opening and maintenance records, credit packs, and related documentation within Wealth Operations, ADU.

You will verify, review, and process documents, manage risk controls, and coordinate with Front Office, Legal, and Credit teams to ensure accuracy and timely delivery. The role emphasizes adherence to regulatory guidelines, policy controls, and continuous improvement through cross-functional