Senior Client Onboarding & Documentation Specialist

Mindlance, Inc.; Getzville (NY); On-site; USD 27,552 - 41,328; Part time

Job summary

A national recruiting company seeks a temporary role on the Client On-boarding Team in Getzville, United States. The candidate will support documentation collection for securities forward transaction agreements, liaising with clients across various teams. Qualifications include a BA/BS degree and 1-2 years of financial services experience. Strong analytical and communication skills are crucial. This role provides an opportunity to improve client satisfaction and enhance the onboarding process.

Qualifications

• 1-2 years experience in financial services.
• Previous experience in middle office or operations in financial services.
• Knowledge of capital market products is a plus.

Responsibilities

• Obtain necessary documentation for account opening from clients.
• Support and monitor the execution of sales and client requests.
• Populate account opening and tax documentation.

Skills

Client facing experience

Strong analytical skills

Strong communication skills

Organizational skills

Education

BA/BS Degree

Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

Temporary role with the Client On-boarding Team to support documentation collection efforts for master securities forward transaction agreements. This will involve liaising with clients and several teams in Sales, Legal, Compliance, Credit, Operations, Tax, etc. in order to ensure that time to market is minimized and that transparency can be provided around the process. Additionally, the candidate will be responsible for identifying opportunities to centralize and optimize the processes to constantly improve client satisfaction and the overall group performance.
Job Background/context:
The Client On-boarding team is global, cross asset class function responsible for both the client experience during the on-boarding process and the overall quality of client/customer data. Client On-boarding is part of the Account Control department within the Information Services Group (ISG)
Main areas of interaction
• Capital markets Sales
• Compliance
• Legal
• Credit
• Settlement Ops
• Accounts Control Operations/KYC
• Middle Office

Key Responsibilities:
• Work with clients and sales teams to obtain necessary documentation for account opening
• Liase with client on obtaining the master securities forward transaction agreement and supporting documentation
• Support and monitor the timely and accurate execution of sales and client requests to the group
• Populate account opening, market opening, and tax documentation. Ensure all documents are collected, verified and stored, and provide status back to the client
• Perform client documentation searches across internal and external sites and compile client profiles.
• Interact with client regarding the latest status and current onboarding actions
• Partner with Accounts Control team to ensure KYC/AML/MiFID and other regulatory reviews on all clients is performed
• Partner with Credit Risk Officers to ensure that all client review materials are in place and completed
• Provide guidance in the role of subject matter expert in the areas of account opening, tax, and local market documentation to both Citi staff and external clients
• Maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas

Qualifications

Qualifications:
• BA/BS Degree and/or equivalent experience
• 1-2 years experience in financial services
• Previous, client facing, middle office or operations financial services experience.
• Knowledge of capital market products a plus
• Strong analytical and creative solutioning abilities
• Strong communications and presentation skills
• Strong organization skills with high attention to details

Additional Information

Regards

Venkatesh

732 243 0292

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