Client Onboarding Architect

Elmington; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Bedrock Property Management is seeking a Client Onboarding Director to lead onboarding and offboarding programs, ensuring efficient processes and cross-functional collaboration across departments. You will manage projects from initiation to delivery, drive process improvements, and align stakeholders with clear timelines and deliverables.

You will partner with senior leadership to set expectations, monitor progress, and address risks, while fostering a culture of clear communication and

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 4+ years of Project Manager experience.
• Proficiency with PM software (Monday.com, Asana, Trello, Wrike, ClickUp, Basecamp).
• PMP or similar certification is a plus.
• Ability to work under pressure in a fast-paced environment.
• Excellent interpersonal and team collaboration skills.
• Flexible and adaptable in a dynamic environment.

Responsibilities

• Develop comprehensive project plans with scope, objectives, timelines and budgets.
• Collaborate with stakeholders to anticipate barriers and propose solutions.
• Track project success and escalate risks proactively.
• Define requirements and secure deliverables from clients and teams.
• Manage stakeholder expectations and drive continuous improvement.
• Communicate updates to stakeholders and leadership.

Skills

Project management

Client relationships

Relationship management

Organizational skills

Time management

Analysis

Ethical conduct

Communication

Leadership

Education

Bachelor’s degree in Business/Management or related field

4+ years PM experience

PMP or similar certification (plus)

Tools

Monday.com

Asana

Trello

Wrike

ClickUp

Basecamp

Job description

Bedrock Property Management is seeking a Client Onboarding Director to lead onboarding and offboarding programs, ensuring efficient processes and cross-functional collaboration across departments. You will manage projects from initiation to delivery, drive process improvements, and align stakeholders with clear timelines and deliverables.

You will partner with senior leadership to set expectations, monitor progress, and address risks, while fostering a culture of clear communication and