Remote Onboarding Project Manager (Nonprofits)

Cedarstone; Wheaton (IL); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance (employer-paid)

401(k) with company matching

10 paid holidays + PTO

Optional dental, vision, and other ins

Job summary

Cedarstone is seeking a Client Onboarding Project Manager to partner with our Client Experience and Financial Operations teams. You will design and lead a seamless implementation process for new clients, taking the baton from sales and setting up for long-term success.

This full-time, remote-friendly role offers flexible work arrangements (remote or hybrid with 1–2 days per week in our Wheaton, IL office) and a benefits package designed to support your life inside and outside of work.

Qualifications

• Experience in project management, implementation, professional services, nonprofit operations, or accounting operations.
• Strong organizational and communication skills with ability to build clear process documentation.
• Familiarity with AP, payroll, donation processing, or client service workflows is a plus.

Responsibilities

• Lead the Roadmap: Own and drive onboarding plans, timelines, and cross-functional team tasks.
• Design the Setup: Coordinate collection of essential setup details, from system access and banking to payroll and workflow requirements.
• Set Teams Up to Win: Ensure receiving teams are prepared and expectations are clear before project wrap-up.
• Evolve the Process: Refine onboarding checklists, templates, and tools while flagging timeline or scope risks.

Skills

Project management

Operational design

Process documentation

Communication

Job description

Cedarstone is seeking a Client Onboarding Project Manager to partner with our Client Experience and Financial Operations teams. You will design and lead a seamless implementation process for new clients, taking the baton from sales and setting up for long-term success.

This full-time, remote-friendly role offers flexible work arrangements (remote or hybrid with 1–2 days per week in our Wheaton, IL office) and a benefits package designed to support your life inside and outside of work.