Client Manager (Licensed Insurance Agent) - Full Time, Remote

Shelby American, Inc.; Miami (FL); Remote; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a Client Manager, where your role will focus on providing exceptional customer service and helping clients find the best travel insurance options. This full-time, remote position offers a competitive hourly rate and numerous benefits, including generous PTO, retirement plans, and monthly stipends. You’ll be part of a supportive team that values your contributions and encourages your growth. If you thrive in a dynamic environment and are passionate about helping others, this opportunity is perfect for you. Apply now and take the next step in your career with us!

Benefits

15 days PTO

6 Paid Holidays

401k with company match

Health Reimbursement Arrangement

Monthly Internet Stipend

Home Furniture Stipend

Promotion opportunities

Monthly Incentives

Peer Rewards

Qualifications

• Must have a valid Producer’s License with Property Casualty authority.
• 1 year of insurance sales experience and 6 months remote work experience.

Responsibilities

• Attend to customer chats, calls, and emails without cold calling.
• Assist customers in finding the best insurance policies.

Skills

Customer Service Skills

Communication Skills

Time Management

Attention to Detail

Insurance Sales Experience

Remote Work Experience

Education

Valid Producer’s License

Tools

Microsoft Office

Slack

Zoom

Salesforce

Email

Job description

All Jobs > Client Manager (Licensed Insurance Agent) - Full Time, Remote

Client Manager (Licensed Insurance Agent)

Hourly Rate: $25.74 per hour (non-negotiable)

Full-time, non-exempt, hourly position

Remote – U.S. Based

AardvarkInsure.com Corporation aka Aardy.com, is one of the leading Insure Tech Companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip. We excel at this. Indeed, we have the highest TrustPilot score of any Travel Insurance company in the United States. In addition, we are certified as a Great Place to Work.

What you will do

Responsibilities

• Your primary responsibility will be to attend to customer chats, calls, and emails. We do not cold call or solicit; our work revolves around inbound requests.
• Assist customers in finding the lowest priced policy that best serves their needs without upselling.
• When not engaged with customers, you may write articles for our website or help update our internal database.
• Maintain your insurance license in coordination with Aardy, ensuring timely updates for any changes.
• Successfully complete mandatory client manager training within your first 30 to 45 days of employment.

Requirements

You will have/be able to do the following (mandatory)

• Valid Producer’s License with Line of Authority of Property Casualty (ideally with an expiration date 6 months or more in the future).
• Minimum of one (1) year insurance sales experience.
• Minimum of six (6) months experience in a 100% remote based position.
• Strong command of the English language (verbal and written) and excellent communication skills.
• Customer service experience, ideally in a call center environment.
• Computer literate with the ability to navigate basic software programs such as Microsoft Office, Slack, Zoom, Salesforce, Email, etc.
• Excellent attention to detail and ability to learn new systems quickly.
• Excellent time management skills with the ability to multi-task.
• Must be able to work one weekend day as part of your weekly schedule.

Not mandatory, but nice to have

• A travel insurance background would be an advantage.
• Ideally, you will also hold A, H & L, but this is not required.
• Ability to type 50 wpm.

In addition to the above, our ideal candidate will be self-motivated, inquisitive, honest, trustworthy, and transparent. They should be warm, empathetic, and have a sense of humor.

What we can offer you as a full-time employee

• Competitive Hourly Rate: $25.74 per hour (non-negotiable).
• Promotion to Senior Client Manager (with pay raise) after satisfactory 18 consecutive months in the position.
• 15 days (120 hours) of PTO per year.
• 6 Paid Holidays.
• Retirement Plan: 401k safe harbor plan with up to a 6% company match.
• ICHRA (Individual Coverage Health Reimbursement Arrangement). Up to $550 per month for employee only and up to $750 for employee+dependent(s).
• Peer Rewards: Bonusly platform.
• Monthly Internet Stipend - $75.
• Home Furniture Stipend - $500 upon successful completion of 90 days of employment.
• Monthly Incentives.

*This is a full-time, non-exempt, hourly position.

*Immediate opening! Looking to fill this position as soon as possible, but the right fit is priority.

*Must be able to legally work in the U.S. Sponsorship is not available.

*Must currently reside in the United States and continue to do so while employed.

How to Apply:

• Please apply via the appropriate link/directions.
• Please write “Client Manager FT” in the subject line and include a brief cover letter (optional, but encouraged) and your resume.
• Submissions not following these instructions will be automatically deleted. Thank you!

Aardvarkinsure.com Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

Aardvarkinsure.com Corporation is an E-Verify employer.