Client Manager

Adyssey Media; California (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

Adyssey Media is seeking a proactive Account Manager to manage and grow a portfolio of high-value advertising clients. You will serve as the primary liaison, drive quarterly business reviews, and translate TikTok marketing solutions into measurable business value.

The role requires strong client service, strategic thinking, and cross-functional collaboration with media operations and creative teams to ensure campaign success and ongoing partner expansion.

Qualifications

• 3+ years in Account Management, Client Success, or strategic consulting in digital marketing.
• Deep knowledge of TikTok advertising and ability to translate features into business value.
• Excellent client service, communication, negotiation, and relationship-building.

Responsibilities

• Manage the day-to-day relationship with a portfolio of high-value clients, ensuring goals are met or exceeded.
• Lead regular business reviews (QBRs) to present performance results and identify opportunities for growth.
• Collaborate with internal performance teams to ensure campaigns align with KPIs and objectives.
• Act as a strategic consultant by leveraging TikTok advertising expertise to deliver insights and tailored strategies.
• Coordinate cross-functional teams to ensure seamless delivery and client satisfaction.

Skills

Account Management

Client Success

Strategic Consulting

TikTok Marketing

Analytics & Reporting

Tools

TikTok Ads Manager

Job description

We are seeking a proactive and client-focused Account Manager to manage, retain, and expand relationships with our portfolio of high-value advertising clients. This role demands deep expertise in TikTok marketing solutions, a proven track record of fostering client success, and exceptional strategic thinking to deliver continuous value and incremental growth for our partners.

Key Responsibilities

• Manage the day-to-day relationship and serve as the primary point of contact for an assigned portfolio of high-value clients, ensuring their goals are consistently met or exceeded.
• Conduct regular business reviews (QBRs) to present performance results, strategic recommendations, and identify opportunities for deeper engagement.
• Collaborate with internal performance teams to ensure campaign execution aligns with client KPIs and strategic objectives.
• Act as a strategic consultant by leveraging deep expertise in TikTok advertising and market data to provide clients with actionable insights and tailored marketing strategies.
• Coordinate cross-functional teams (e.g., Media Operations, Creative) to ensure seamless delivery and client satisfaction.

Requirements

• 3+ years of proven experience in Account Management, Client Success, or strategic consulting within the digital marketing or advertising technology sector.
• Deep knowledge of TikTok marketing solutions and a demonstrated ability to translate technical product features into client business value.
• Exceptional client service and communication skills, with a focus on negotiation, conflict resolution, and long-term relationship building.
• Strong analytical and strategic reasoning abilities, with the capacity to articulate complex performance data to diverse stakeholders.
• Excellent organizational and project management capabilities to manage multiple client priorities in a fast-paced environment.