Client Litigation Liaison - Escalations & Compliance

Blitt and Gaines PC; Phoenix (AZ); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Paid Time Off (PTO)

Comprehensive health, dental, vision, and life insurance

401(k) retirement plan

Profit sharing

Professional growth and advancement opportunities

Job summary

Blitt and Gaines PC, a leading debt collection law firm in Phoenix, Arizona, is seeking a Client Litigation Specialist. This role involves managing client communications, coordinating workflows, and ensuring compliant handling of legal inquiries. The ideal candidate will have 2+ years of experience in a legal or financial service environment, strong communication skills, and proficiency in Microsoft Excel. The position offers a competitive salary, comprehensive health insurance, and professional growth opportunities.

Qualifications

• Detail-oriented, proactive, and client-focused.
• Ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of legal processes and documentation.

Responsibilities

• Serve as the primary point of contact for client escalations.
• Communicate with clients regarding case status and timelines.
• Coordinate with legal, compliance, and operations teams.

Skills

Strong written and verbal communication skills

Excellent organizational skills

Client-focused mindset

Ability to handle confidential information

Proficiency in Microsoft Excel

Education

2+ years of experience in a legal, banking, collections, or business environment

Prior client service experience

Paralegal experience preferred

Experience in collections or financial services is a plus

Tools

Collection Master (CLS)

Job description

Blitt and Gaines PC, a leading debt collection law firm in Phoenix, Arizona, is seeking a Client Litigation Specialist. This role involves managing client communications, coordinating workflows, and ensuring compliant handling of legal inquiries. The ideal candidate will have 2+ years of experience in a legal or financial service environment, strong communication skills, and proficiency in Microsoft Excel. The position offers a competitive salary, comprehensive health insurance, and professional growth opportunities.