Client Litigation Liaison & Escalations Specialist

Blitt & Gaines Law Offices; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Comprehensive health, dental, vision, and life insurance

401(k) retirement plan

Job summary

Blitt & Gaines Law Offices in St. Louis is looking for a Client Litigation Specialist to act as a key liaison between clients and internal teams. This role involves managing communications, coordinating workflows, and ensuring compliance with legal inquiries. Ideal candidates should have over 2 years' experience in a legal or client service role, strong communication skills, and proficiency in Microsoft Excel. The position offers a comprehensive benefits package including competitive pay and professional growth opportunities.

Qualifications

• 2+ years of experience in a legal, banking, collections, or business environment.
• Prior client service experience is required.
• Experience in collections or financial services is a plus.

Responsibilities

• Serve as the primary point of contact for client escalations and inquiries.
• Communicate with clients regarding case status and documentation.
• Coordinate with legal teams to resolve issues.

Skills

Strong written and verbal communication skills

Excellent organizational skills

Client-focused mindset

Ability to manage multiple priorities

Proficiency in Microsoft Excel

Experience with case management systems

Education

2+ years of experience in a legal, banking, collections, or business environment

Prior client service experience

Paralegal experience or background

Tools

Microsoft Excel

Collection Master (CLS)

Job description

Blitt & Gaines Law Offices in St. Louis is looking for a Client Litigation Specialist to act as a key liaison between clients and internal teams. This role involves managing communications, coordinating workflows, and ensuring compliance with legal inquiries. Ideal candidates should have over 2 years' experience in a legal or client service role, strong communication skills, and proficiency in Microsoft Excel. The position offers a comprehensive benefits package including competitive pay and professional growth opportunities.