Client Liaison, Boston Veterinary Care (Temporary, Part-Time)

Animal-Rescue-League-of-Bosto; Boston (MA); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Base hourly rate starting at $21/hour

Monthly team meetings

Structured in house CE and ongoing培训

On-going training and feedback

Job summary

The Animal Rescue League of Boston is seeking a Client Liaison for Boston Veterinary Care on a temporary, part-time basis in Boston, MA. The role focuses on welcoming clients, checking them in/out for appointments and procedures, and ensuring a positive client experience.

This temporary position runs 8–12 weeks with shifts Monday, Thursday, and Friday from 8:30am to 5:00pm, offering a base hourly rate starting at $21/hour plus ongoing training and team meetings.

Qualifications

• Previous customer service experience preferred.
• Ability to communicate clearly with clients and team.

Responsibilities

• Check-in and check-out of clients for appointments and procedures.
• Answer client inquiries in person, by phone, and by email.
• Provide feedback to improve care and service.
• Support a positive and collaborative team environment.

Skills

Customer service

Communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Client Liaison, Boston Veterinary Care (Temporary, Part-Time)

Temporary Boston, MA, US

Salary: $21.00 Annually

Are you mission driven and interested in working with animals? The Animal Rescue League of Boston (ARL), one of New England's leading animal welfare organizations, is seeking a Client Liaison to join our team at Boston Veterinary Care.

This is a temporary position that we anticipate will last 8 to 12 weeks. The schedule is part-time, with shifts on Mondays, Thursdays, and Fridays, from 8:30am to 5:00pm.

Who we are:

Boston Veterinary Care (BVC) is a busy small animal veterinary practice located in Boston's beautiful and historic South End. We see appointments and perform a wide variety of surgeries, with all profits from the hospital benefiting the shelter pets of the Animal Rescue League. We are a close-knit team practicing high-quality medicine every day.

What we offer:

• Base hourly rate starting at $21/hour
• Monthly team meetings to encourage team communication and program improvement
• Structured in house CE, lunch and learns, and on-going training
• Effective communication and timely feedback/check ins with management along with goal setting

What you will do:

• Provide excellent customer service to clients as they check-in and check-out for appointments and procedures.
• Respond to client inquiries in-person, over the phone, and via email.
• Be encouraged to share your thoughts to improve how we deliver our best care and service.
• Help us improve our services and continue to learn and grow as a team of caring animal welfare professionals who work hard to exceed the expectations of our clients, provide exceptional care to our animals, and build a supportive and fun working environment.

Mondays, Thursdays, Fridays: 8:30am to 5:00pm

Temporary position estimated between 8 and 12 weeks