Client Experience Partner - Veterinary Care (Part-Time, 8-12 weeks)

Animal Rescue League Of Boston; Boston (MA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Monthly meetings

In-house CE

Training

Job summary

Animal Rescue League of Boston is seeking a Client Liaison for Boston Veterinary Care on a temporary, part-time basis in Boston, MA. The role supports reception, client communications, and helps deliver high-quality animal care while supporting a compassionate team.

Hourly base rate starts at $21/hour with opportunities for ongoing training, regular team meetings, and feedback-driven improvements. The position runs Mondays, Thursdays, and Fridays, 8:30am–5:00pm, for about 8–12 weeks.

Qualifications

• Provide excellent customer service to clients as they check-in and check-out for appointments.
• Respond to client inquiries in-person, over the phone, and via email.
• Be encouraged to share your thoughts to improve how we deliver our best care and service.
• Help us improve our services and continue to learn and grow as a team of caring animal welfare professionals who work hard to exceed the expectations of our clients, provide exceptional care to our animals, and build a supportive and fun working environment.

Responsibilities

• Provide excellent customer service to clients as they check-in and check-out for appointments and procedures.
• Respond to client inquiries in-person, over the phone, and via email.
• Be encouraged to share your thoughts to improve how we deliver our best care and service.
• Help us improve our services and continue to learn and grow as a team of caring animal welfare professionals who work hard to exceed the expectations of our clients, provide exceptional care to our animals, and build a supportive and fun working environment.

Skills

Customer service

Communication

Team collaboration

Job description

Animal Rescue League of Boston is seeking a Client Liaison for Boston Veterinary Care on a temporary, part-time basis in Boston, MA. The role supports reception, client communications, and helps deliver high-quality animal care while supporting a compassionate team.

Hourly base rate starts at $21/hour with opportunities for ongoing training, regular team meetings, and feedback-driven improvements. The position runs Mondays, Thursdays, and Fridays, 8:30am–5:00pm, for about 8–12 weeks.