Client Launch Supervisor

Effex Management Solutions; Houston (TX); On-site; USD 75,000 - 90,000; Full time

Job summary

Effex Management Solutions is seeking an experienced Client Launch Supervisor – Workforce Operations to support startup of new manufacturing workforce partnerships across the country. The role reports to the Director of Implementation, supervises Implementation Coordinators, and ensures launches progress from planning through onsite stabilization and handoff to regional operations.

This is a hands-on, operational role focused on timing, coordination, and risk management to deliver reliable

Qualifications

• 3–5 years of experience in high-volume staffing or onsite workforce operations.
• Experience supervising employees, coordinating teams, and leading projects.
• Strong understanding of recruiting, onboarding, payroll, attendance, compliance, and workforce operations.

Responsibilities

• Oversee the day-to-day execution of new client launches from planning through stabilization and handoff.
• Supervise, guide, and coordinate Implementation Coordinators assigned to new client launches.
• Assign priorities and monitor the completion of launch-related tasks and deliverables.
• Provide regular progress updates to the Director of Implementation regarding status and risks.
• Partner with clients and internal departments to establish pay rates, billing requirements, and site procedures.
• Coordinate hiring requirements and onboarding processes for onsite staff.

Skills

Leadership

Team coordination

Staffing operations

Recruiting/onboarding

Communication

Tools

TempWorks

ATS

Job description

Client Launch Supervisor – Workforce Operations

Pay: From $75,000 per year + bonus opportunities

Position Overview

Effex Management Solutions is seeking an experienced Client Launch Supervisor – Workforce Operations to support the successful startup of new manufacturing workforce partnerships across the country.

Reporting to the Director of Implementation, this position will supervise Implementation Coordinators and oversee the day-to-day execution of new client launches from initial planning through onsite stabilization and final handoff to regional operations.

This is a workforce operations and client launch role—not an IT or software implementation position.

The Client Launch Supervisor serves as a key operational link between the Director of Implementation, clients, internal support departments, Implementation Coordinators, and onsite teams. This individual is responsible for keeping launch activities organized, ensuring deadlines and deliverables are met, identifying operational roadblocks, and providing consistent updates to the Director of Implementation.

Key Responsibilities

• Oversee the day-to-day execution of new client workforce launches from pre-launch planning through operational stabilization and handoff.
• Supervise, guide, and coordinate Implementation Coordinators assigned to new client launches.
• Assign priorities and monitor the completion of launch-related tasks and deliverables.
• Provide regular progress updates to the Director of Implementation regarding launch status, upcoming milestones, staffing progress, operational challenges, and potential risks.
• Partner with clients and internal departments to establish pay rates, billing requirements, payroll processes, workers’ compensation codes, incentives, schedules, invoicing requirements, and other site-specific procedures.
• Determine onsite staffing needs in partnership with the Director of Implementation and coordinate with Internal Recruiting to hire Program Managers, Assistant Program Managers, Recruiters, Floor Coordinators, and other required onsite positions.
• Coordinate hiring requirements, background checks, drug screenings, skill testing, orientation, onboarding, and employee readiness processes.
• Coordinate site technology, equipment, workspace, system access, and operational needs with IT, Payroll, Accounting, HR, Safety, Compliance, and other internal departments.
• Develop and organize site-specific SOPs, reporting processes, communication plans, recruiting strategies, workflows, and roles and responsibilities.
• Train and support onsite teams on recruiting, onboarding, payroll, attendance, compliance, safety, TempWorks, reporting, client communication, and daily workforce operations.
• Track launch timelines, deliverables, staffing levels, training completion, operational readiness, and other critical launch milestones.
• Identify potential launch risks, delays, or operational gaps and communicate concerns to the Director of Implementation.
• Coordinate with appropriate departments to resolve operational challenges and keep launches moving according to plan.
• Maintain consistent communication with clients and internal stakeholders throughout the launch process.
• Ensure procedures, client expectations, operational decisions, and launch requirements are properly documented.
• Support onsite teams during the launch and stabilization period to ensure processes are being followed consistently.
• Assist in determining when a new workforce operation is stable and prepared for transition to regional leadership.
• Support multiple client launches and priorities simultaneously based on business needs.

Qualifications

• 3–5 years of experience in high-volume staffing, contingent workforce management, onsite workforce operations, new client launches, or similar operational environments.
• Previous experience supervising employees, coordinating teams, leading projects, or overseeing operational initiatives.
• Strong understanding of recruiting, onboarding, payroll, attendance management, compliance, employee relations, and workforce operations.
• Manufacturing, high-volume staffing, or onsite workforce management experience strongly preferred.
• Experience coordinating multiple departments and stakeholders toward established deadlines and operational goals.
• Strong leadership, organization, communication, training, and problem-solving skills.
• Ability to identify operational risks and escal...
• Experience with workforce management systems, applicant tracking systems, or staffing software; TempWorks experience is preferred.
• Ability to manage multiple priorities and deadlines while maintaining strong attention to detail.
• Comfortable communicating with clients, corporate leadership, onsite management teams, and hourly workforce