On-Site IT Support Specialist — Client-Facing

日本アバカス株式会社; Greenwich (CT); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Robust benefits package

Opportunities for technical education

Friendly office environment

Job summary

日本アバカス株式会社 is hiring a Technician for Site Services in Greenwich, CT. This role requires strong IT support skills to assist Hedge Fund and Private Equity clients with technical issues. Responsibilities include on-site support and the management of client equipment, along with effective communication with end-users.

Candidates should have a minimum of 3 years of relevant experience and a high school diploma. Exceptional communication skills and a proactive attitude are essential for success in this position, along with a willingness to adapt to various technical challenges.

Qualifications

• Minimum 3 years experience in a relevant field.
• Valid Driver's License and working Vehicle are required.
• Technical certifications and training a plus.

Responsibilities

• Provide client support and technical issue resolution.
• Document all work in ticketing system.
• Manage and troubleshoot client equipment on-site.

Skills

Client/server knowledge

Active Directory

Operating system technologies

Duo Security

Microsoft Exchange Administration

Azure Active Directory

Office 365 admin portal

Citrix XenApp

Mobile device management

Networking concepts

VMware vSphere

Education

HS diploma

Bachelor's degree

Technical certifications

Tools

ServiceNow

Citrix director

Virtual server administration tools

Job description

日本アバカス株式会社 is hiring a Technician for Site Services in Greenwich, CT. This role requires strong IT support skills to assist Hedge Fund and Private Equity clients with technical issues. Responsibilities include on-site support and the management of client equipment, along with effective communication with end-users.

Candidates should have a minimum of 3 years of relevant experience and a high school diploma. Exceptional communication skills and a proactive attitude are essential for success in this position, along with a willingness to adapt to various technical challenges.