Client IT Engineer

Treeline; San Francisco (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Mileage reimbursement

Hybrid work model

Job summary

Treeline is seeking a Client Engineer for our Bay Area client base. This field-based, hybrid role involves driving to client sites across the Bay Area and owning client relationships beyond a ticket queue.

You will support Microsoft 365, Entra ID, endpoints, networks, and servers, both onsite and remotely, and manage small projects end to end. Relocation is not offered.

Qualifications

• Three or more years in IT support, multi-client or MSP experience preferred.
• Solid Microsoft 365 administration and Entra ID skills.
• Strong networking fundamentals (DNS, DHCP, VPN, firewalls) and endpoint management.

Responsibilities

• Support clients across Microsoft 365, identity, endpoints, networks, and servers onsite and remotely.
• Own client relationships and small projects end to end.
• Troubleshoot at the infrastructure layer and document work performed.

Skills

Client relationships

Communication

Hands-on IT support

MS 365 administration

Entra ID

Networking fundamentals

Education

3+ years IT support experience

Tools

Microsoft 365

Entra ID

DNS/DHCP/VPN/Firewalls

Job description

About Us

A Treeline business unit specialized in managed IT services for nonprofits, schools, and healthcare organizations is looking for a Client Engineer to work across the Bay Area.

The Role

We are looking for a Client Engineer to be the technical partner our Bay Area clients rely on. This is a field‑based, hybrid role. You will manage your own schedule, drive to client sites across the Bay Area, and own client relationships, not just a ticket queue. Our South San Francisco office keeps the broader team close by. Mileage is reimbursed. This is hands‑on client IT engineering, not a remote‑only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role.

What You Will Do

• Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely
• Own client relationships and small projects end to end
• Troubleshoot at the infrastructure layer: Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments
• Explain technical issues clearly to non-technical staff and executives, and document as you go

What We Are Looking For

• Hands‑on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote
• Three or more years in IT support; multi‑client or MSP experience strongly preferred
• Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls)
• A strong communicator who builds trust with clients and can adapt to any audience
• Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS‑102) preferred
• Comfortable driving to client sites across the Bay Area

Compensation

$75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds.