Client Integration & Insights Specialist

Arthur J. Gallagher & Co.; Austin (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture

Job summary

Gallagher Benefit Services, part of The Boon Group and Gallagher, seeks a Client Integration Specialist to optimize client experiences through data-driven insights and operations support. You will lead meetings, analyze enrollment and utilization data, and deliver dashboards and strategic recommendations to boost program performance.

The role emphasizes collaboration with IT and departments to implement solutions and continuously improve outcomes, with a focus on benefits administration and

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience in account management, business analysis, employee benefits, healthcare, insurance, or a related field.
• Strong analytical, reporting, and problem-solving skills.
• Advanced Excel proficiency; Power BI or similar reporting tools preferred.
• Excellent communication, presentation, and relationship-management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead client and vendor meetings, business reviews, and integration projects.
• Analyze enrollment, eligibility, utilization, and financial data to identify trends and opportunities.
• Develop reports, dashboards, and client-facing presentations.
• Provide strategic recommendations to improve program performance and client outcomes.
• Supports technical implementations and client-specific initiatives.
• Collaborate with IT, operations, and department leads to implement solutions and monitor outcomes.
• Prepare reports, dashboards, and presentations for leadership and project teams.

Skills

Analytical skills

Excel proficiency

Power BI knowledge

Communication skills

Relationship management

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Power BI

AI tools (Copilot/ChatGPT)

Employee Navigator

Selerix

Alight

Job description

Gallagher Benefit Services, part of The Boon Group and Gallagher, seeks a Client Integration Specialist to optimize client experiences through data-driven insights and operations support. You will lead meetings, analyze enrollment and utilization data, and deliver dashboards and strategic recommendations to boost program performance.

The role emphasizes collaboration with IT and departments to implement solutions and continuously improve outcomes, with a focus on benefits administration and