Client Intake Specialist — Fast-Growth Law Firm

Martine Law; United States; Remote; USD 20,457 - 29,136; Full time

Job summary

Martine Law, a reputable law firm based in the United States, is hiring an Intake Specialist. This role is pivotal in managing client interactions, qualifying leads, and directly contributing to the firm's business growth through exceptional client service. The ideal candidate will be empathetic, detail-oriented, and adept in a fast-paced environment. A high school diploma is required, and experience in customer service or legal services is preferred.

The compensation for this position is $18 hourly, reflecting Martine Law's commitment to attracting skilled professionals.

Qualifications

• 1+ years of experience in customer service, client relations, or a similar fast-paced environment.
• Experience in legal services or professional services preferred.
• Ability to convert leads through persuasive and empathetic communication.

Responsibilities

• Respond rapidly to inquiries, qualify potential new clients.
• Drive revenue growth by converting qualified leads into scheduled consultations.
• Maintain accurate and detailed records of all client interactions.

Skills

Customer service

Empathy

Attention to detail

Persuasive communication

Time management

Education

High school diploma (advanced training preferred)

Tools

CRM platforms (Clio, HubSpot)

AirCall

Microsoft Outlook

Job description

Martine Law, a reputable law firm based in the United States, is hiring an Intake Specialist. This role is pivotal in managing client interactions, qualifying leads, and directly contributing to the firm's business growth through exceptional client service. The ideal candidate will be empathetic, detail-oriented, and adept in a fast-paced environment. A high school diploma is required, and experience in customer service or legal services is preferred.

The compensation for this position is $18 hourly, reflecting Martine Law's commitment to attracting skilled professionals.