Client Intake & Scheduling Specialist

Job Duck, LLC; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Job Duck, a US-based remote opportunities platform, is seeking an intake coordinator to serve as the first contact for prospective clients and guide them through the initial intake process. You will support a professional, responsive experience from lead capture to consultation scheduling, manage inbound leads, coordinate calendars, and keep CRM records accurate.

Strong English, phone etiquette, and organization are essential.

Qualifications

• At least 1 year of client-facing experience in customer service, sales, or intake.
• Advanced English and professional telephone etiquette.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities

• Serve as the first point of contact for prospective clients and guide them through intake.
• Manage inbound leads, answer calls, and follow up with prospects.
• Schedule paid consultations, coordinate calendars, and maintain CRM records.

Skills

Client-facing communication

CRM management

Phone etiquette

Tools

CRM software

Job description

Job Duck, a US-based remote opportunities platform, is seeking an intake coordinator to serve as the first contact for prospective clients and guide them through the initial intake process. You will support a professional, responsive experience from lead capture to consultation scheduling, manage inbound leads, coordinate calendars, and keep CRM records accurate.

Strong English, phone etiquette, and organization are essential.