Client Intake & Compliance Support Specialist

Jobtailor; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor in Columbus, OH is seeking a detail-oriented administrative assistant to support legal aid services. You will handle client intake, data entry, filing, and communications, ensuring compliant, efficient office operations.

Required are strong Microsoft Office skills, excellent communication, English fluency, and a professional demeanor. Spanish/English bilingual is a plus; high school diploma required; in-office work during training is expected.

Qualifications

• Positive attitude and drive to do things well.
• Ability to prioritize, manage time, meet deadlines.
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint).
• Excellent verbal and written communication.
• English language proficiency essential; Spanish/English bilingual a plus.
• High school diploma or equivalent.

Responsibilities

• Support client intake by answering calls and entering data.
• Review online service applications and refer clients as needed.
• Enter case data and support compliance reporting.
• Meet walk-in applicants and process applications.
• Support reception and maintain a welcoming office.

Skills

MS Office

Client intake

Communication

Time management

Attention to detail

Customer service

Data entry

Bilingual Spanish/English

Legal aid experience

Education

High School Diploma

Tools

Case Management System

Job description

Jobtailor in Columbus, OH is seeking a detail-oriented administrative assistant to support legal aid services. You will handle client intake, data entry, filing, and communications, ensuring compliant, efficient office operations.

Required are strong Microsoft Office skills, excellent communication, English fluency, and a professional demeanor. Spanish/English bilingual is a plus; high school diploma required; in-office work during training is expected.