Administrative & Office Operations Coordinator

Jobtailor; Westlake (OH); On-site; USD 38,000 - 55,000; Full time

Job summary

Jobtailor in Cleveland, Ohio seeks an experienced administrative professional to support a busy office. The role includes handling correspondence, coordinating internal processes, greeting clients, and providing firm-wide administrative support.

Candidates should have 2–3 years of admin/customer service experience, strong communication skills, and a willingness to obtain Notary Public status if not already certified. On-site office environment with team events and travel support may be required.

Qualifications

• Minimum 2-3 years of administrative and/or customer service-related experience.
• Excellent verbal and written communication skills.
• Notary or willingness to become a notary public.

Responsibilities

• Manage correspondence, organize files, and handle clerical duties.
• Coordinate internal processes to ensure smooth operations.
• Serve as the first point of contact for clients and visitors.
• Support a team of professionals in Cleveland, Ohio.
• Order and mail client gifts.
• Prepare prospect packets for meetings and events.
• Handle inbound and outbound packages and mail, including scanning documents.
• Process checks.
• Forward incoming faxes and client files.
• Submit building maintenance requests.
• Maintain and organize employee common areas, including ordering office supplies and beverages.
• Review and forward incoming invoices.
• Book and organize client and internal team events.
• Greet clients and guests entering the office.
• Provide firm-wide support for inbound calls.
• Serve as remote backup support for other administrative team members.
• Print and bind materials in the office.
• Handle service calls for office equipment and services.
• Prepare offices and desks for onboarding employees.

Skills

Administrative Tasks

Document Scanning

Invoice Processing

Travel Booking

Client Interaction

Education

Notary Public

Tools

Salesforce

Slack

Zoom

Outlook

Job description

Jobtailor in Cleveland, Ohio seeks an experienced administrative professional to support a busy office. The role includes handling correspondence, coordinating internal processes, greeting clients, and providing firm-wide administrative support.

Candidates should have 2–3 years of admin/customer service experience, strong communication skills, and a willingness to obtain Notary Public status if not already certified. On-site office environment with team events and travel support may be required.