Client HR Advocate - In-Office (Lindon, UT)

Helpside; Lindon (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance 100% paid by employer

401(k) with company match

Paid holidays

Paid time off

Great company culture

Fun company events

Job summary

Helpside is seeking a detail‑oriented HR/Client Support specialist to ensure a positive experience for clients and employees via email, phone, live chat, or in person. You’ll support the HR burden so clients can focus on growing their business and managing employee administration.

The role involves handling unemployment claims, HR paperwork, E-Verify/I-9 and timely client communications. Prior office experience is preferred, with opportunities to grow within a collaborative team.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred or current student status.
• 1–2 years’ office experience preferred.
• Strong communication and customer service mindset.

Responsibilities

• Answer all incoming client calls, e-mails, and attend to live chat promptly.
• Oversee and complete unemployment insurance claims.
• Manage incoming HR paperwork and mail.
• Oversee E-Verify and I-9 processes.
• Answer client questions and connect them to subject-matter experts.

Skills

Communication skills

Spanish language

Customer service

Problem solving

Integrity

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree or current student preferred

Tools

Microsoft Office

Job description

Helpside is seeking a detail‑oriented HR/Client Support specialist to ensure a positive experience for clients and employees via email, phone, live chat, or in person. You’ll support the HR burden so clients can focus on growing their business and managing employee administration.

The role involves handling unemployment claims, HR paperwork, E-Verify/I-9 and timely client communications. Prior office experience is preferred, with opportunities to grow within a collaborative team.