Rolex Boutique-Sales Professional

Finks Jewelers Inc; Charlotte (NC); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Competitive Compensation

Dental Insurance

Employee discount

Health Insurance

Paid Time Off

401K Plan

Job summary

Fink's Jewelers in Charlotte, NC seeks a Sales Professional for the Rolex Boutique to deliver a first‑class customer experience and drive luxury sales. You will communicate brand passion, present merchandise beautifully, and help clients select items while capturing information for future engagement.

The role emphasizes brand standards, high‑touch service, and collaboration with the team to maintain an exceptional boutique environment.

Qualifications

• Provide a welcoming and luxurious environment for customers.
• Demonstrate knowledge of products and brand awareness.
• Build trust by understanding customer needs and offering tailored service.
• Stay updated on brand standards and store presentation.

Responsibilities

• Provide a welcoming and luxurious environment for customers.
• Demonstrate product knowledge and brand awareness.
• Engage with customers, understand their needs, and build trust.
• Implement brand strategies and maintain luxury product presentation.
• Efficiently close sales and collect client information for future interactions.
• Meet or exceed sales targets on a monthly, quarterly, and yearly basis.
• Focus on clienteling to cultivate long-term relationships.
• Accept feedback from managers to improve sales performance.

Skills

Customer service

Sales skills

Brand ambassador

Product knowledge

Communication skills

Job description

Rolex Boutique - Sales Professional

Fink's Jewelers is hiring a Sales Professional to join the team at the Rolex Boutique in SouthPark, Charlotte, NC.

A Sales Professional in the Rolex Boutique is accountable for creating best in class experiences through brand ambassadorship with consistency and finesse. A key focus of this role is to ensure an exceptional customer experience through effective communication, demonstrating passion for the brand, appealing environments, and supporting brand and company initiatives.

Primary Job Responsibilities:

• Provide a welcoming and luxurious environment for customers.


• Demonstrate product knowledge and brand awareness.


• Engage with customers, understand their needs, and build trust.


• Implement brand strategies and maintain luxury product presentation.


• Efficiently close sales and collect client information for future interactions.


• Meet or exceed sales targets on a monthly, quarterly, and yearly basis.


• Focus on clienteling to cultivate long-term relationships.


• Accept feedback from managers to improve sales performance.

Additional requirements:

• Adhere to security procedures and dress code policies.


• Collaborate with team members and maintain store cleanliness.


• Ensure visual merchandising standards are met.


• Stay updated on industry trends and product knowledge through training.


• Uphold brand and company standards in selling and service.

Critical competencies:

• Passion for sales and customer relations.


• Demonstrate integrity and professionalism.


• Flexibility to work varied shifts.


• Maintain a polished appearance and positive attitude.


• Meet or exceed assigned goals and metrics.

Compensation:

Hourly wage plus commission.

About Fink's Jewelers

Founded in 1930, Fink's Jewelers is family owned and operated. Currently run by the third and fourth generations of the founding family, customer service remains the cornerstone of our philosophy.

Since the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include eleven locations throughout Virginia, North Carolina, and Tennessee. We are also proud to run a leading e-commerce website, Finks.com.

Fink's Jewelers is committed to our employees by providing full-time benefits that include the following.

Benefits:

• Competitive Compensation


• Dental Insurance


• Employee discount


• Flexible Spending Account


• Health Insurance


• Health Savings Account


• Paid Disability Insurance


• Paid Life Insurance


• Paid Holidays


• Paid Time Off


• Professional Development Assistance


• Referral Program


• Retirement 401K Plan


• Vision Insurance


• Voluntary Life Insurance