Client Guidance Specialist & Team Coordinator

The Dorne Region; Lawrenceville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Dorne Region in Lawrenceville, GA is seeking a Customer Service Associate to guide clients through coverage questions and ensure every conversation ends with a clear path forward.

You work on-site full-time, coordinating with colleagues to hand off cases and keep updates flowing, while receiving coaching and taking on more responsibility as you grow.

No insurance background or degree is required, making this role accessible while building client-relations skills and income potential.

Qualifications

• No insurance background or degree required.

Responsibilities

• Guide clients through coverage questions and own follow-up until resolved.
• Coordinate with teammates to hand off cases and share updates.
• On-site, full-time role in Lawrenceville, GA with coaching and increasing responsibilities.

Job description

The Dorne Region in Lawrenceville, GA is seeking a Customer Service Associate to guide clients through coverage questions and ensure every conversation ends with a clear path forward.

You work on-site full-time, coordinating with colleagues to hand off cases and keep updates flowing, while receiving coaching and taking on more responsibility as you grow.

No insurance background or degree is required, making this role accessible while building client-relations skills and income potential.