Customer Service Associate - Training Provided (Lawrenceville) | $60,000-$85,000

The Dorne Region; Lawrenceville (GA); On-site; USD 23,000 - 41,000; Full time

Job summary

The Dorne Region is seeking a contractor to meet with clients in Lawrenceville, GA, review coverage options, guide enrollment and maintain accurate records. Training and ongoing coaching are provided to help you succeed from day one.

You will spend most of your time meeting clients face-to-face at the Lawrenceville office, staying prepared, and ensuring timely responses to calendars and inquiries.

Qualifications

• No prior insurance experience required.
• Structured coaching and hands-on guidance provided.
• Training and ongoing support available.
• Face-to-face client meetings at Lawrenceville office.

Responsibilities

• Review your schedule each morning and prepare for each conversation.
• Meet with clients to explain coverage options and enrollment plans.
• Follow up with clients who need information or enrollment completion.
• Update records after every interaction to avoid omissions.
• Coordinate with the team to keep the calendar full and responsive.

Skills

Customer service

Meeting coordination

Record keeping

Enrollment support

Job description

Your day is built around appointments, follow-up and accurate records. Here is what that looks like:

• Review your schedule each morning, confirm upcoming appointments and prepare for each conversation
• Meet with clients to answer questions about their coverage options and walk them through available plans
• Follow up with clients who need additional information or have not yet completed their enrollment
• Update records after every interaction so nothing falls through the cracks
• Coordinate with your team to keep the calendar full and ensure every client gets a timely response

This contractor role offers training, ongoing support, and income potential tied to performance. You do not need prior insurance experience. The team here provides structured coaching and hands-on guidance so you can learn the process from day one.

You will spend most of your time face to face with clients at the Lawrenceville office. The work is consistent and the expectations are clear: show up prepared, keep your records accurate and take care of every person on your calendar.