Client Care Associate — Insurance Plans & Growth

The Dorne Region; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

The Dorne Region in Charlotte, NC is hiring for a full-time, on-site role that guides clients through coverage options and answers questions about available plans. You document every interaction and update records, ensuring clear follow-ups and next steps.

Starting with guided sessions and ongoing coaching, no prior insurance experience is required. You will develop strong listening, attention to detail and the ability to learn quickly, with growth tied to performance.

Qualifications

• No prior insurance experience required.

Responsibilities

• You contact clients to review their coverage options, answer questions about available plans and help them understand next steps.
• You document every interaction, update records and flag anything that needs a senior team member's review.
• Each conversation sharpens your ability to listen carefully and respond with useful information.

Job description

The Dorne Region in Charlotte, NC is hiring for a full-time, on-site role that guides clients through coverage options and answers questions about available plans. You document every interaction and update records, ensuring clear follow-ups and next steps.

Starting with guided sessions and ongoing coaching, no prior insurance experience is required. You will develop strong listening, attention to detail and the ability to learn quickly, with growth tied to performance.