Client Growth & Relationships Associate

AXA Group; New York (NY); On-site; USD 82,000 - 144,000; Full time

Job summary

AXA XL in the United States (New York) seeks a capable professional to support client understanding, account management, and cross-functional coordination across underwriting, claims, risk consulting, and operations.

You will gather insights from client data, help prepare stewardship materials, and assist with growth opportunities while maintaining strong relationships with clients, brokers, and internal teams. A business/analytics background is required.

Qualifications

• Bachelor's degree in business, Marketing, Analytics, Data Science, Finance, Communications, or a related field.
• Basic understanding of insurance principles, industry trends, and client management practices.
• Analytical mindset with the ability to interpret data, identify patterns, translate findings into practical recommendations, and communicate insights clearly to business audiences.
• Proven project management, organizational, and problem-solving skills; able to manage multiple priorities, meet deadlines, and work with minimal supervision.
• Excellent written and verbal communication skills, with the ability to build rapport quickly with a variety of stakeholders.
• Collaborative team player with excellent interpersonal skills who can build relationships across Distribution, Product, Underwriting, Operations, Finance, Legal, Compliance, Claims, and Innovation, Data & Analytics.
• Resourceful, detail-oriented, solutions-focused, and committed to continuous learning and development of client relationship management skills.

Responsibilities

• Support Client Understanding & Insights: Assist CRLs in gathering information on clients’ businesses, industry trends, and risks.
• Assist in Account & Relationship Management: Support the execution of account strategies and stewardship meetings.
• Coordinate with Cross-Functional Teams: Aid in coordinating resources across underwriting, claims, risk consulting, and operations.
• Support Client Engagement & Service Delivery: Act as a contact for routine inquiries and facilitate communication with clients and internal teams.
• Contribute to Business Growth: Help identify opportunities for growth and assist with proposals and feedback gathering.
• Assist in Long-term Relationship Activities: Help organize client events and ongoing engagement initiatives.

Skills

Insurance principles

Data analysis

Project management

Communication

Collaboration

Problem solving

Attention to detail

Education

Bachelor’s degree in business or related field

Job description

AXA XL in the United States (New York) seeks a capable professional to support client understanding, account management, and cross-functional coordination across underwriting, claims, risk consulting, and operations.

You will gather insights from client data, help prepare stewardship materials, and assist with growth opportunities while maintaining strong relationships with clients, brokers, and internal teams. A business/analytics background is required.