Client Growth & Relationship Leader

U.S. Bank; Montebello (CA); On-site; USD 88,541,000 - 108,198,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation and holidays

Disability and life insurance

Job summary

U.S. Bank is seeking a Relationship Banker in California to build strong client relationships, identify banking solutions and educate customers on digital tools. You will handle account openings, service requests and collaborate with a branch team to deliver accurate, personalized financial guidance.

The role emphasizes proactive outreach, knowledge of retail products, and customer service excellence, with an emphasis on a digital-first client experience.

Qualifications

• High school diploma or equivalent required.
• Five or more years of retail banking experience or equivalent training.
• Strong interpersonal and client-facing skills.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Identify solutions for clients by engaging and communicating about needs.
• Maintain knowledge of banking products and services including digital options.
• Provide a consistent, optimal client experience in-person and through services.
• Develop partnerships with branch staff to serve clients effectively.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service tools.
• Leverage resources to enhance client experience with accuracy and efficiency.

Skills

Client relationship building

Effective communication

Bank policies knowledge

Retail products knowledge

Customer service

Sales campaigns experience

Digital products familiarity

Needs assessment

Proactive recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in California to build strong client relationships, identify banking solutions and educate customers on digital tools. You will handle account openings, service requests and collaborate with a branch team to deliver accurate, personalized financial guidance.

The role emphasizes proactive outreach, knowledge of retail products, and customer service excellence, with an emphasis on a digital-first client experience.