Relationship Banker I — Digital-First Client Advisor

U.S. Bank; Simi Valley (CA); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Healthcare

Vacation benefit

Paid holidays

401(k) plan

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker in California to build lasting client relationships through in-person, by-appointment, and virtual interactions.

You will assess needs, explain deposit and loan options, and guide customers toward digital self-service tools while maintaining accuracy and a digital-first mindset. The role emphasizes proactive outreach, collaboration with branch teams, and ongoing learning about banking products and services to deliver an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience or a mix of experience and training.
• Proven ability to build client relationships and provide banking guidance.

Responsibilities

• Engage clients across channels to provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to meet client needs and deliver excellent service.

Skills

Client relationships

Digital channels

Banking products

Customer service

Self-service tech

Needs assessment

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in California to build lasting client relationships through in-person, by-appointment, and virtual interactions.

You will assess needs, explain deposit and loan options, and guide customers toward digital self-service tools while maintaining accuracy and a digital-first mindset. The role emphasizes proactive outreach, collaboration with branch teams, and ongoing learning about banking products and services to deliver an exceptional client experience.