Client Growth & Relationship Banker

Gulf Coast Bank and Trust Company; Gretna (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Gulf Coast Bank and Trust Company is seeking a Certified Relationship Banker I to be the first point of contact in the branch, assess client needs, and introduce products and services while building relationships and resolving issues.

The role emphasizes cross-selling, adherence to CIP and BSA, handling account openings, balance/cash tasks, and supporting branch operations, with occasional evenings and weekends. Strong communication and service orientation are essential.

Qualifications

• Ability to educate and connect customers to technology.
• Excellent written and oral communication abilities.
• Ability to tailor features and benefits of products to clients.
• Proficient with office equipment and standard software.

Responsibilities

• Sells Gulf Coast Bank products and services to clients.
• Opens new consumer accounts; answers phones and greets visitors.
• Provides account information and handles maintenance requests.
• Identifies cross-selling opportunities and refers to staff as needed.
• Adheres to CIP, BSA and regulatory requirements.
• Performs branch operations tasks and may assist with loan processing.
• Works branch hours, including some evenings and weekends.
• Maintains CRB skills by passing the annual CRB exam.

Skills

Customer service

Communication skills

Interpersonal skills

Follow-up skills

Education

High school diploma or equivalent

Tools

Office equipment

Computer skills

Job description

Gulf Coast Bank and Trust Company is seeking a Certified Relationship Banker I to be the first point of contact in the branch, assess client needs, and introduce products and services while building relationships and resolving issues.

The role emphasizes cross-selling, adherence to CIP and BSA, handling account openings, balance/cash tasks, and supporting branch operations, with occasional evenings and weekends. Strong communication and service orientation are essential.