Branch Relationship Banker & Client Advisor

Gulf Coast Bank & Trust; Covington (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Gulf Coast Bank & Trust is seeking a Certified Relationship Banker I in Covington, VA. You will be the first point of contact for clients, opening accounts, answering questions, and guiding customers to banking solutions. The role emphasizes cross-selling and delivering excellent service in a branch setting.

You will maintain accurate records, adhere to CIP/BSA regulations, and support branch operations, with some evenings and weekend hours as needed.

Qualifications

• Ability to educate customers about technology.
• Excellent written and oral communication and customer service skills.
• Strong organizational skills and follow-up.
• Comfort with banking procedures and regulations.

Responsibilities

• Sells Gulf Coast Bank products to current and new clients.
• Opens new consumer and business accounts; assists with services and products.
• Answers phones, greets visitors, and provides account information.
• Identifies cross-selling opportunities and referrals with team members.

Skills

Customer service

Communication

Interpersonal skills

Tech education

Education

High school diploma or equivalent

Job description

Gulf Coast Bank & Trust is seeking a Certified Relationship Banker I in Covington, VA. You will be the first point of contact for clients, opening accounts, answering questions, and guiding customers to banking solutions. The role emphasizes cross-selling and delivering excellent service in a branch setting.

You will maintain accurate records, adhere to CIP/BSA regulations, and support branch operations, with some evenings and weekend hours as needed.