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Job summary
Gulf Coast Bank & Trust Company in Gretna, Louisiana, is seeking a Certified Relationship Banker II to provide essential client contact, assess needs, and offer financial solutions. This role requires collaborating with clients to open accounts, address issues, and drive product sales. Ideal candidates will have customer service experience, excellent communication skills, and a commitment to education in financial products. Join us to help cultivate strong client relationships while supporting an inclusive workforce.
Qualifications
Education level: Associates or Bachelor's degree or 5+ years in customer service.
Training in sales techniques and ability to use these skills.
Strong desire to connect customers to technology.
Excellent written and oral communication abilities.
Responsibilities
Assist clients with financial product options tailored to their needs.
Open new accounts and manage client information.
Handle complaints and resolve client issues.
Identify cross-selling opportunities with clients.
Skills
Customer service experience
Sales techniques
Communication skills
Technology education
Interpersonal skills
Education
Associates or Bachelor’s degree or high school diploma with 5+ years experience
Job description
Gulf Coast Bank & Trust Company in Gretna, Louisiana, is seeking a Certified Relationship Banker II to provide essential client contact, assess needs, and offer financial solutions. This role requires collaborating with clients to open accounts, address issues, and drive product sales. Ideal candidates will have customer service experience, excellent communication skills, and a commitment to education in financial products. Join us to help cultivate strong client relationships while supporting an inclusive workforce.