Client Growth Manager – Premier Market (Remote)

Guardian Life; Michigan; Remote; USD 50,000 - 82,000; Full time

Job summary

Guardian Life in the United States is seeking a Client Manager Associate for Premier Market to manage a client book of under-100 lives. You will renew plans, derive add-issue opportunities, and present quotes to brokers and clients while collaborating with underwriting and sales teams.

The role emphasizes customer service, consultative selling, and product knowledge across dental, vision, life, disability, and voluntary benefits. Remote work is supported with regional travel.

Qualifications

• College degree or equivalent work experience preferred.
• 3+ years of insurance industry experience, preferably in a sales environment with demonstrated success in servicing brokers/producers/customers.
• Strong written and oral communication skills.
• Excellent customer service soft skills.
• Strong analytical abilities and mathematical concepts.

Responsibilities

• Build relationships with brokers/producers/plan holders for groups with less than 100 enrolled lives.
• Interpret, deliver, and communicate renewals, alternative plan options, and add issue quotes to the broker/producer/client.
• Review experience and utilization reports for groups under 100 lives and package reports.
• Identify add issue opportunities using Salesforce Reports and collaborate with Sales Representatives to generate quotes.
• Follow up with broker/producer on renewals and add issue quotes to help close renewals or sales.
• Provide renewal rate relief through negotiations with underwriting and generating plan alternatives.

Skills

Relationship building

Negotiation

Customer service

Communication

Analytical abilities

Sales orientation

Organization

Multi-tasking

Team collaboration

Salesforce proficiency

Education

College degree

Tools

Outlook

Skype

Excel

Word

PowerPoint

Salesforce

GCRS

Siebel

CPS

Phoenix

Job description

Guardian Life in the United States is seeking a Client Manager Associate for Premier Market to manage a client book of under-100 lives. You will renew plans, derive add-issue opportunities, and present quotes to brokers and clients while collaborating with underwriting and sales teams.

The role emphasizes customer service, consultative selling, and product knowledge across dental, vision, life, disability, and voluntary benefits. Remote work is supported with regional travel.