Client Growth Account Manager (Hybrid)

Saltwater; Portsmouth (NH); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid schedule

Career development

Referral bonus

Insurance coverage

401(k) match

Mental health support

Flexible time off

Paid holidays

Parental leave

Job summary

Saltwater in Portsmouth, NH is seeking an Account Manager to serve as the main liaison between clients and internal teams, guiding integrated marketing initiatives and ensuring projects meet business goals on time and within budget.

You will report to the Director of Account Management and collaborate with an Account Director to manage multiple client engagements across creative, media, UX, development, and digital marketing.

Qualifications

• 3+ years in a marketing agency environment, with experience as an Account Manager, Producer, or Project Manager.
• Experience in managing large accounts and navigating complex client engagements.
• Strong understanding of advertising (traditional and digital), media plans, creative production, and emerging technologies.
• Experience in working across multiple disciplines—creative, media, UX, development, digital marketing, and strategy.
• Strong time management skills and thrive in dynamic environment with shifting priorities and deadlines.
• Excellent communication and interpersonal skills—able to work with all personality types and keep the vibe calm and productive.
• Familiarity with CMS platforms, rich media, and digital builds.
• A sharp eye for detail and a high standard for quality control.
• Knowledge of social, web, mobile, and marketing best practices.

Responsibilities

• Serve as the day-to-day point of contact for assigned clients.
• Understand and deliver client business goals and objectives through performance-driven marketing projects and campaigns.
• Demonstrate project impact to clients, collaborating with internal teams to monitor performance and identify valuable metrics / growth opportunities.
• Collaborate with Account Director to implement strategic marketing efforts with the objective of improving Client performance, strengthening client relationships and seeking out account growth.
• Partner with internal teams (project managers, creative, development, digital marketing) to develop and manage project timelines, scopes of work and deliverables.
• Act as bridge between clients and internal teams - clearly communicating feedback, priorities and expectations.
• Responsible for developing project estimates and scopes of work, managing project budgets and identifying opportunities for scope expansion and account growth.
• Manage financial health, including accurate billing, profitability and revenue forecasting for assigned client accounts.
• Foster a collaborative, solutions-oriented team environment.
• Perform additional agency duties as assigned

Skills

Account management

Project management

Advertising

Media planning

Digital marketing

Communication

Time management

CMS familiarity

Cross-functional coordination

Education

Bachelor's degree in advertising, marketing, or communications

Tools

Workamajig

Asana

Slack

Trello

Notion

Figma

Adobe Creative Suite

Job description

Saltwater in Portsmouth, NH is seeking an Account Manager to serve as the main liaison between clients and internal teams, guiding integrated marketing initiatives and ensuring projects meet business goals on time and within budget.

You will report to the Director of Account Management and collaborate with an Account Director to manage multiple client engagements across creative, media, UX, development, and digital marketing.