Hybrid Account Coordinator: Growth & Project Delivery

Saltwater; Portsmouth (NH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid work schedule

Career development opportunities

Employee referral bonus

401(k) with employer match

Health, dental, vision insurance

Job summary

Saltwater in Portsmouth, NH, is seeking an Account Coordinator to support the client services team through project initiation to completion. Hybrid work schedule: 2 days in the office, 3 days remote.

You will collaborate with account managers, project managers, and clients to maintain timelines, organize files, and ensure clear communication. The ideal candidate is detail-oriented, process-driven, and thrives in a fast-paced creative environment with exposure to Workamajig and JIRA.

Qualifications

• At least one year of experience in a similar support or coordinator role.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proactive, solution-oriented mindset with willingness to jump in wherever needed.
• Basic understanding of web development and creative agency workflows is a plus.

Responsibilities

• Build and maintain Project Dashboards that consolidate key links, client and team information, deliverables, and milestones.
• Create and manage project folders on shared drives for organized file structures and version control.
• Translate project timelines into Workamajig with task creation, scheduling, and deadlines.
• Proactively update tasks in Workamajig and follow up with stakeholders for updates.
• Assign JIRA tickets to web developers, ensuring alignment with Workamajig tasks and dates.
• Support Account Management with monthly billing and revenue forecasting.
• Assist leadership with admin tasks such as scanning mail and depositing checks.
• Collaborate with account managers and project managers to track progress and update stakeholders.
• Perform content entry for new website builds and assist in Development QA by reviewing functionality and logging bugs.
• Attend and take notes during meetings, craft agendas, document decisions, and share notes with managers.

Skills

Organizational skills

Communication

Proactive mindset

Multitasking

Web development basics

Education

Bachelor's degree in Advertising, Marketing, or Communications

Tools

Workamajig

JIRA

Microsoft Office/Google Workspace

Slack

Figma

Job description

Saltwater in Portsmouth, NH, is seeking an Account Coordinator to support the client services team through project initiation to completion. Hybrid work schedule: 2 days in the office, 3 days remote.

You will collaborate with account managers, project managers, and clients to maintain timelines, organize files, and ensure clear communication. The ideal candidate is detail-oriented, process-driven, and thrives in a fast-paced creative environment with exposure to Workamajig and JIRA.