Client Funds & Compliance Specialist

Hirebridge LLC; Ellensburg, Northern (WA, KY); Hybrid; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Employee Assistance Program (EAP)

401(k) retirement plan

Personal day & vacation

Job summary

Hirebridge LLC is seeking a Client Funds Manager to oversee client financial accounts, balances, and related records in a nonprofit or services setting. The role supports service recipients by managing funds, reconciling accounts, and administering benefit programs with accuracy and confidentiality.

The position requires financial or accounting experience, strong Excel and QuickBooks skills, and excellent communication abilities.

Qualifications

• High school graduation or equivalent required.
• Bachelor’s degree preferred.
• 2 years previous Financial or Accounting experience.
• QuickBooks and Quicken software experience preferred.
• Proficient reading and arithmetic skills required.
• Advanced knowledge of Microsoft Office programs including Excel, Word, PowerPoint and Outlook.
• Ability to accurately keyboard 70+ wpm.
• Proficient 10 Key Skills.
• Excellent written and oral communication skills.
• Problem resolution skills and grace under pressure.
• Advanced Customer Service skills.

Responsibilities

• Manage and reconcile client funds, petty cash accounts, bank accounts, and EBT accounts in accordance with agency policies and applicable regulations.
• Maintain accurate financial records for assigned clients, ensuring proper documentation, filing, and record retention.
• Prepare banking deposits and ensure funds are deposited into the appropriate client or business accounts.
• Process payments for client expenses, including medical bills, rent, utilities, personal needs, and approved purchases.
• Prepare, issue, and monitor checks, recurring payments, and other disbursements in a timely manner.
• Apply for, maintain, and monitor Representative Payee, Social Security, EBT, and other public benefit programs for clients.
• Complete and submit required reports, including Representative Payee reports and Social Security wage reports.
• Develop, maintain, and monitor client financial plans, budgets, and spending guidelines.
• Review client account activity to ensure sufficient funds are available to meet current and future needs.
• Gather, review, and maintain receipts, invoices, statements, and supporting documentation for all financial transactions.
• Research and resolve discrepancies related to client funds, benefits, banking transactions, billing, and financial records.
• Serve as a liaison with clients, guardians, representative payees, government agencies, financial institutions, vendors, and internal staff regarding client financial matters.
• Provide training, guidance, and ongoing support to staff regarding client fund procedures, documentation requirements, receipts, purchasing guidelines, and agency policies.
• Assist with internal audits, external audits, and regulatory reviews by providing accurate records and documentation.
• Ensure confidentiality and security of all clients financial information in accordance with agency policies and applicable regulations.
• Provide exceptional customer service and maintain professional communication with clients, families, guardians, staff, and external partners.
• Perform general administrative and departmental support functions as assigned.

Skills

Financial experience

Microsoft Office

Communication skills

Customer service

QuickBooks/Quicken

Education

High school graduation

Bachelor’s degree preferred

Tools

Excel

Word

PowerPoint

Outlook

QuickBooks

Quicken

Job description

Hirebridge LLC is seeking a Client Funds Manager to oversee client financial accounts, balances, and related records in a nonprofit or services setting. The role supports service recipients by managing funds, reconciling accounts, and administering benefit programs with accuracy and confidentiality.

The position requires financial or accounting experience, strong Excel and QuickBooks skills, and excellent communication abilities.