Client-Focused Universal Banker | Banking & Sales

Truist; Parkersburg (WV); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation

Paid holidays

401(k)

Job summary

Truist in Parkersburg, WV is seeking a Regular Customer Service Teller to provide timely, accurate transactions and build client relationships. You’ll educate clients on digital banking and support sales opportunities while maintaining compliance and records.

The role focuses on delivering a distinctive client experience, handling complex transactions with guidance, and collaborating with branch teammates to meet customer needs. Weekend hours and some travel may be required.

Qualifications

• High school diploma or equivalent.
• Excellent interpersonal and communication skills.
• Able to multi-task and use branch software.

Responsibilities

• Provide a distinctive client experience by handling transactions and engaging clients.
• Educate clients on digital, self-service solutions and banking tools.
• Support sales by outbound outreach and identifying client needs.
• Understand Integrated Relationship Management (IRM) concepts.
• Participate in branch leadership routines and training.
• Adhere to controls, policies and risk management guidelines.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Client service

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

Truist in Parkersburg, WV is seeking a Regular Customer Service Teller to provide timely, accurate transactions and build client relationships. You’ll educate clients on digital banking and support sales opportunities while maintaining compliance and records.

The role focuses on delivering a distinctive client experience, handling complex transactions with guidance, and collaborating with branch teammates to meet customer needs. Weekend hours and some travel may be required.