Client-Focused Teller & Financial Wellness Guide

keybank; North Olmsted (OH); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank North Olmsted is seeking a Teller to deliver exceptional client experiences at the branch location. You will handle deposits, withdrawals, and routine transactions while building relationships with customers.

Through conversations, you identify financial needs and smoothly transition clients to a Banker for deeper financial wellness discussions. Adherence to policies and security procedures is essential.

Qualifications

• High school diploma or GED required or equivalent business experience.
• Recent experience in client-facing service roles preferred.
• Experience handling cash and basic banking transactions.

Responsibilities

• Provide in-person client service and process account transactions.
• Identify client needs and escalate to a Banker when appropriate.
• Maintain accurate cash drawer and follow security procedures.
• Promote banking products and services to clients.

Skills

Client service

Cash handling

Windows proficiency

Sales and service

Financial wellness guidance

Team collaboration

Fraud awareness

Education

High school diploma or GED

Tools

Windows OS

Calculator

Job description

KeyBank North Olmsted is seeking a Teller to deliver exceptional client experiences at the branch location. You will handle deposits, withdrawals, and routine transactions while building relationships with customers.

Through conversations, you identify financial needs and smoothly transition clients to a Banker for deeper financial wellness discussions. Adherence to policies and security procedures is essential.