Client-Focused Relationship Banker

Testing Site - JPMC; Pasadena (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase in Pasadena, CA is seeking a Relationship Banker to serve clients in-branch, leveraging our solutions and technology to build meaningful financial relationships.

You will acquire, manage, and retain clients, meeting regulatory obligations and participating in licensing programs as required. This role emphasizes sales experience, strong communication, and the ability to work in a busy branch environment, including weekends.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries with proven success.
• Ability to create memorable client experiences and elevate service.
• Strong communication skills for in-person and phone interactions.
• Ability to comply with risk, regulatory, and training requirements.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients, meet with them in person or by phone, and tailor recommendations.
• Communicate clearly to understand needs and build trust with clients.
• Educate clients on technology solutions (Chase apps, Chase.com, ATMs).
• Learn products and procedures to consult on banking solutions with specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Retail Banking sales

Client relationship building

Excellent communication

Regulatory compliance awareness

Time management

Education

High school diploma or GED

Job description

JPMorgan Chase in Pasadena, CA is seeking a Relationship Banker to serve clients in-branch, leveraging our solutions and technology to build meaningful financial relationships.

You will acquire, manage, and retain clients, meeting regulatory obligations and participating in licensing programs as required. This role emphasizes sales experience, strong communication, and the ability to work in a busy branch environment, including weekends.