Client-Focused Relationship Banker

Us Bank; Mount Vernon (IL); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Life insurance

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships, assess banking needs, and educate customers on deposit and loan products. The role includes originating and closing consumer loans and managing accounts, all while delivering trusted, personalized financial guidance.

The position emphasizes excellent communication, adaptability to new technology, and commitment to providing an outstanding customer experience in a retail banking environment.

Qualifications

• National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
• High school diploma or equivalent
• Less than four years job related, retail banking experience or a combination of experience and commensurate training
• Passion, commitment and drive to deliver an experience that improves our clients’ financial lives
• Effective and confident client communication
• Proven ability to learn and adapt to new information and technology platforms
• Experience in financial services and knowledge of financial services industry, products and solutions
• Cash handling experience
• Active listening and excellent problem-solving skills
• Ability to teach customers how to use digital technology
• Comprehensive knowledge of all applicable bank and branch policies, procedures and support systems
• If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Responsibilities

• Build relationships with customers by meeting face to face.
• Assess and attend to customers’ banking needs.
• Educate clients on deposits, loans, and services.
• Originate and close consumer loans, open accounts, and/or close the branch.

Education

NMLS registration

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships, assess banking needs, and educate customers on deposit and loan products. The role includes originating and closing consumer loans and managing accounts, all while delivering trusted, personalized financial guidance.

The position emphasizes excellent communication, adaptability to new technology, and commitment to providing an outstanding customer experience in a retail banking environment.