Client-Focused Relationship Banker

Us Bank; Madera (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

11 paid holidays

Job summary

U.S. Bank seeks a Relationship Banker to build trusted client relationships by understanding banking needs, assessing financial goals, and guiding customers through accounts and loan options. You will open accounts, process transactions, and educate clients on digital banking tools.

You will work with branch teammates to deliver exceptional service. Position requires NMLS registration, strong communication, and a customer-first mindset.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and self-service technologies.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Client communication

Digital products

Customer service

Self-service tech

Needs assessment

Banking experience

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to build trusted client relationships by understanding banking needs, assessing financial goals, and guiding customers through accounts and loan options. You will open accounts, process transactions, and educate clients on digital banking tools.

You will work with branch teammates to deliver exceptional service. Position requires NMLS registration, strong communication, and a customer-first mindset.