Client-Focused Receptionist - Insurance & Service Growth

ROSALINDA AGUERO INSURANCE AGENCY INC.; Mesquite (TX); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Paid time off

Résumé du poste

Rosalinda Aguero Insurance Agency Inc. in Mesquite, TX seeks a friendly receptionist to create exceptional client experiences and support a growing insurance team.

You will handle inquiries, coordinate with agents, and help customers with policy information, billing, and appointments. This role rewards a customer-focused attitude and offers opportunities for internal growth and a range of benefits.

Qualifications

• Dedicated to providing excellent customer service.
• Able to relate to customers, answer questions, and anticipate needs.
• Clear, effective communication to assist customers and coordinate with team members.
• Proactive in solving problems.

Responsabilités

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Connaissances

Customer service

Customer relationships

Communication skills

Problem-solving

Description du poste

Rosalinda Aguero Insurance Agency Inc. in Mesquite, TX seeks a friendly receptionist to create exceptional client experiences and support a growing insurance team.

You will handle inquiries, coordinate with agents, and help customers with policy information, billing, and appointments. This role rewards a customer-focused attitude and offers opportunities for internal growth and a range of benefits.