Client-Focused Personal Injury Case Manager

Morgan & Morgan, P.A.; Columbus (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Morgan & Morgan, P.A. seeks a Case Manager to join our team in a hands-on, client-centered role. The ideal candidate will be highly organized, able to handle a varied caseload, and assist attorneys in developing settlements and preparing documents.

A customer-focused and empathetic approach is essential. The role requires daily client contact, record requests, documentation, and close coordination with insurance carriers and medical providers to support injury and liability positions.

Qualifications

• Strong writing and communication skills
• Ability to multi-task, prioritize, and manage workload with minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Proactive interaction with clients, insurance companies and medical providers
• Extensive computer and database expertise (MS Word, Excel, Outlook)

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Maintain organized case files and prepare comprehensive demands for carriers under attorney supervision
• Manage case files from intake to closing under the direction of an attorney

Skills

Communication

Multi-tasking

Organizational skills

Customer service

Writing

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan, P.A. seeks a Case Manager to join our team in a hands-on, client-centered role. The ideal candidate will be highly organized, able to handle a varied caseload, and assist attorneys in developing settlements and preparing documents.

A customer-focused and empathetic approach is essential. The role requires daily client contact, record requests, documentation, and close coordination with insurance carriers and medical providers to support injury and liability positions.