Client-Focused Personal Banker: Grow Relationships

KeyCorp; Suffern Park (NY); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Incentive compensation

Competitive hourly rate

Job summary

KeyBank in Suffern, NY is seeking a Personal Banker to engage clients, uncover needs, and provide guidance across personal and small business banking products. You will attract new clients and deepen existing relationships while delivering a high standard of service.

The role emphasizes strong communication, teamwork, and adherence to bank policies, with opportunities to participate in in-person and proactive outreach efforts.

Qualifications

• Minimum 1 year developing customer relationships and meeting sales goals.
• Strong communication and relationship-building skills with clients.
• Comfort with digital banking and assisting clients online.

Responsibilities

• Engage clients in conversations to uncover needs and provide guidance.
• Open personal and small business accounts and support banking needs.
• Maintain compliance with policies and assist with client transactions as needed.
• Build partnerships with branch teammates and other bank partners.

Skills

Relationship building

Sales skills

Digital banking

Cash handling

Communication

Education

High school diploma or equivalent

Tools

MS Windows

Microsoft Office

Job description

KeyBank in Suffern, NY is seeking a Personal Banker to engage clients, uncover needs, and provide guidance across personal and small business banking products. You will attract new clients and deepen existing relationships while delivering a high standard of service.

The role emphasizes strong communication, teamwork, and adherence to bank policies, with opportunities to participate in in-person and proactive outreach efforts.