Client-First Relationship Banker

KeyBank; Nanuet (NY); On-site; USD 43,000 - 65,000; Full time

Job summary

KeyBank is seeking a Personal Banker in Nanuet, NY to engage with clients, uncover financial needs, and guide them toward suitable solutions. You will work within the branch team to attract new clients and deepen relationships with existing ones, supporting financial wellness and proactive outreach.

Ideal candidates have 1+ year in client relationship development, strong communication skills, and a customer-focused mindset.

Qualifications

• 1+ year of developing customer relationships and achieving sales goals.
• Experience with sales is valued over financial services background.
• Foundational knowledge of consumer credit and lending concepts.

Responsibilities

• Engage clients in conversations to uncover needs and provide guidance.
• Open and deepen relationships with new and existing clients.
• Ensure compliance with policies and accurate documentation of interactions.
• Assist with client transactions and branch operations as needed.
• Participate in morning huddles and end-of-day debriefs.
• Support proactive outreach via calls and referrals to grow the client base.

Skills

Sales experience

Relationship building

Communication

Cash handling

Digital banking

Education

High School Diploma / GED

Bachelor's Degree preferred

Tools

MS Windows

MS Office

Job description

KeyBank is seeking a Personal Banker in Nanuet, NY to engage with clients, uncover financial needs, and guide them toward suitable solutions. You will work within the branch team to attract new clients and deepen relationships with existing ones, supporting financial wellness and proactive outreach.

Ideal candidates have 1+ year in client relationship development, strong communication skills, and a customer-focused mindset.