Client-Focused Personal Banker: Build Financial Wellness

Commerce Bank; Edgewater (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

PTO

Career development

Education assistance

Voluntary benefits

Job summary

Commerce Bank in Columbia, Illinois is seeking a Personal Banker who will develop relationships with customers, uncover financial needs, and provide solutions. You will work to deliver exceptional service in person and by phone to help customers achieve their financial goals.

This position requires a high school diploma and 1+ years of sales or customer service experience, with potential eligibility for quarterly incentive-based compensation. Location: 302 Southport Dr, Columbia, IL.

Qualifications

• Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone.
• Ability to meet personal and branch sales and customer services expectations.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Team player with excellent written, verbal and interpersonal communication skills.
• Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment.
• Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
• Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals.
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
• Identify complex financial needs and refer customers to bank specialists when appropriate.
• Perform other duties as assigned.

Skills

Sales skills

Sales goals

Self-starter

Team player

Adaptability

MS Office

Education

High School diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Commerce Bank in Columbia, Illinois is seeking a Personal Banker who will develop relationships with customers, uncover financial needs, and provide solutions. You will work to deliver exceptional service in person and by phone to help customers achieve their financial goals.

This position requires a high school diploma and 1+ years of sales or customer service experience, with potential eligibility for quarterly incentive-based compensation. Location: 302 Southport Dr, Columbia, IL.