Client-Focused Personal Banker

Peoples Security Bank & Trust Company; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Peoples Security Bank & Trust Company is seeking a Branch Service Associate to support customers in person or virtually and help meet their financial needs within the community. You will handle daily transactions, maintain accuracy, stay compliant with regulations, and collaborate with the sales/service team to connect clients with loans, cash management and other services.

Strong communication, problem-solving, and familiarity with banking products are essential; prior experience 1–2 years

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• One to two years of related experience preferred.
• Ability to communicate across channels and provide exceptional service.

Responsibilities

• Processes customer transactions accurately and compliantly.
• Provides excellent customer service and addresses inquiries.
• Assists in branch operations including vault and ATM support.
• Refers customers to partners for deposits, loans, and wealth management.
• Maintains up-to-date knowledge of bank products and services.

Skills

Customer Service

Communication

Problem Solving

Branch Operations

Tech Savvy

Education

High School Diploma or GED

Associate's degree preferred

Tools

Banking Software

Job description

Peoples Security Bank & Trust Company is seeking a Branch Service Associate to support customers in person or virtually and help meet their financial needs within the community. You will handle daily transactions, maintain accuracy, stay compliant with regulations, and collaborate with the sales/service team to connect clients with loans, cash management and other services.

Strong communication, problem-solving, and familiarity with banking products are essential; prior experience 1–2 years