Client-Focused Personal Banker

Fidelity Bank; Clarks Summit (Lackawanna County); On-site; USD 35,000 - 50,000; Full time

Job summary

Fidelity Bank in Clarks Summit, PA is seeking a customer-focused Fidelity Banker to join our Abington Branch. You will assist customers with transactions, open accounts, educate them on digital tools, and coordinate work across departments to ensure smooth service.

The role emphasizes consultative conversations, meeting sales and service objectives, and building lasting relationships with local customers while delivering the high-quality experience our community has come to expect.

Responsibilities

• Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values.
• Engage with customers to identify their financial needs and make appropriate product recommendations.
• Assist customers in achieving their financial goals through consultative conversations.
• Foster relationships with existing customers to identify cross-selling opportunities and support customer retention and growth.
• Provide direct service on deposit products and services, including completing necessary documentation and performing point-of-sale processing.
• Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth.

Job description

Fidelity Bank in Clarks Summit, PA is seeking a customer-focused Fidelity Banker to join our Abington Branch. You will assist customers with transactions, open accounts, educate them on digital tools, and coordinate work across departments to ensure smooth service.

The role emphasizes consultative conversations, meeting sales and service objectives, and building lasting relationships with local customers while delivering the high-quality experience our community has come to expect.