Personal Banking Solutions Advisor

Fidelity Bank; Pittston (Luzerne County); On-site; USD 35,000 - 52,000; Full time

Job summary

Fidelity Bank in Pittston, PA is seeking a motivated, customer‑oriented Banker to join our Pittston Branch. You will assist customers with transactions, coordinate branch work, and ensure clear communication across departments.

As a Fidelity Banker, you will help clients open new accounts, explain products and services, and demonstrate mobile and digital banking tools while pursuing service and sales goals.

We provide comprehensive training and a supportive team environment.

Responsibilities

• Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values.
• Engage with customers to identify their financial needs and make appropriate product recommendations.
• Assist customers in achieving their financial goals through consultative conversations.
• Foster relationships with existing customers to identify cross‑selling opportunities and support customer retention and growth.
• Provide direct service on deposit products and services, including completing necessary documentation and performing point‑of‑sale processing.
• Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth.

Job description

Fidelity Bank in Pittston, PA is seeking a motivated, customer‑oriented Banker to join our Pittston Branch. You will assist customers with transactions, coordinate branch work, and ensure clear communication across departments.

As a Fidelity Banker, you will help clients open new accounts, explain products and services, and demonstrate mobile and digital banking tools while pursuing service and sales goals.

We provide comprehensive training and a supportive team environment.