Client-Focused Operations Supervisor I

Pike Engineering; Bedford (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Pike Engineering in Bedford, VA is seeking a Field Manager to serve as the local liaison between Pike Engineering and the client, supervising and mentoring design staff and representing Pike's interests through clear communication.

You will direct project workflow, coordinate with management to ensure adherence to codes and client standards, manage client relations, approve timesheets, and conduct employee appraisals. The role may require deployment as Field Manager during major storm events.

Qualifications

• Two-year degree in engineering technology or related field.
• Minimum five years of related communications or distribution experience.
• Self-motivated and able to work independently.

Responsibilities

• Direct project workflow and supervise design staff.
• Maintain client relationships and ensure satisfaction with services.
• Coordinate with management to meet codes and client standards.
• Approve employee timesheets and provide performance appraisals.
• May serve as Field Manager during major storm deployments.

Skills

Organizational skills

Verbal & written communication

Negotiation & decision-making

Leadership

Team management

Customer relationship management

Goal orientation

Education

Two-year Engineering Technology degree or related field

Job description

Pike Engineering in Bedford, VA is seeking a Field Manager to serve as the local liaison between Pike Engineering and the client, supervising and mentoring design staff and representing Pike's interests through clear communication.

You will direct project workflow, coordinate with management to ensure adherence to codes and client standards, manage client relations, approve timesheets, and conduct employee appraisals. The role may require deployment as Field Manager during major storm events.