Work Management Coordinator for Field Operations

Pike Corporation; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Pike Corporation is seeking a Work Management Technician to support planning, coordination, and execution of utility work activities. This role connects field operations, project leadership, and customer stakeholders to ensure work is processed, tracked, and communicated accurately.

The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced environment. Proficiency with MS Office and the ability to manage multiple tasks and deadlines are essential.

Qualifications

• High school diploma or GED is required.
• Experience with work management systems and scheduling is preferred.
• Strong organizational, prioritization, and time-management skills.
• Ability to manage multiple tasks and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Proficiency with MS Office applications (Excel/Outlook/Word).
• Ability to work independently while collaborating with cross-functional teams.

Responsibilities

• Review, process, and manage incoming work requests within a work management system.
• Create and distribute work packets to support field operations.
• Gather and disseminate utility locate information for underground facilities.
• Maintain accurate project records and update work status information.
• Submit and track service requests as needed.
• Communicate project updates and progress to supervisors and project teams.
• Coordinate and maintain schedules for field crews.
• Serve as a point of contact between field personnel, project leadership, and customer representatives.
• Support operational efficiency by ensuring timely and accurate information flow.

Skills

Work management systems

Project coordination

Scheduling

Operations support

Organizational skills

Time management

Verbal and written communication

Microsoft Office (Excel/Outlook/Word)

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Pike Corporation is seeking a Work Management Technician to support planning, coordination, and execution of utility work activities. This role connects field operations, project leadership, and customer stakeholders to ensure work is processed, tracked, and communicated accurately.

The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced environment. Proficiency with MS Office and the ability to manage multiple tasks and deadlines are essential.